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Hotel · Glasgow · Glasgow

Citizenm Glasgow

A contemporary 4-star hotel on Renfrew Street, steps from Buchanan Street's shops and nightlife.

  • Central location near Buchanan Street
  • 24-hour reception and express check-in/out
  • Modern rooms with free Wi-Fi and movies
8.5 Great 8994 reviews Booking.com 8.5 · 8994 reviews

About

Citizenm Glasgow

Citizenm Glasgow sits on the corner of Renfrew and Hope Streets, within walking distance of Buchanan Street's shops and the Royal Concert Hall. The 188-room property blends a contemporary, arty aesthetic with practical touches like mood lighting and free movies on the in-room iPad.

Guests can dine at the on-site à la carte restaurant, which serves international cuisine, or unwind in the bar and lounge area. With a 24-hour reception, express check-in/out, and facilities for disabled guests, the hotel is designed for smooth, self-sufficient stays.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location near Buchanan Street — Guests can walk to shops, nightlife, and entertainment venues like the Royal Concert Hall and Pavilion Theatre.
  • Modern, tech-forward rooms — Rooms feature mood lighting, iPad control, flat-screen TVs with free movies, and comfortable king-size beds.
  • 24-hour reception and express check-in/out — Flexible arrival and departure, with VIP and express options available.
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Worth weighing

3 to weigh
  • Price and service rated below other aspects — The 'Price and service' category scores 6/10, the lowest of the four, suggesting value may not meet expectations for some.
  • Rooms and cleanliness could improve — With a score of 7/10, this area is rated lower than location, and some reviews noted issues like a cold room despite thermostat at maximum.
  • No pets allowed — The hotel does not accept pets, which may be limiting for some travellers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

King Room High Floor

  • 1 King-size bed
  • Shower
  • Air conditioning

King Room Accessible

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Welcome drink

Services

  • 24-hour reception
  • Express check-in/ -out
  • VIP check-in/ -out
  • Luggage storage
  • 24-hour security
  • Business centre
  • Meeting/ Banquet facilities

Room Comfort

  • Air conditioning
  • Heating
  • Flat-screen TV
  • iPad
  • Free toiletries
  • Ironing facilities

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Key card access
  • Lift

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 8994 reviews

Guest-rated 8.5/10 from 8,994 reviews

Booking.com · 8.5 · 8994 reviews
Rooms and cleanliness7.0
Location8.0
Dining7.0
Price and service6.0
8.5Verified guest

“Pleasant hotel with round-the-clock reception, comfortable beds, and a inviting lounge. The kind staff looked after my elderly parents well. I'd suggest a swift check-in process. I'll be back for Christmas.”

8.5Verified guest

“The service was excellent throughout my enjoyable stay. My stylish room was functional. Staff were courteous and attentive, and maintained high cleanliness standards.”

8.5Verified guest

“Everything was perfect.”

8.5Verified guest

“A unique, trendy boutique hotel with a peaceful atmosphere. Centrally located and very convenient, with a John Lewis department store nearby.”

8.5Verified guest

“Staff were highly efficient and provided good service. The room was warm even with the thermostat set to maximum. The convenient location was a short walk from the Pavilion Theatre. I had a pleasant time at this newly opened hotel.”

8.5Verified guest

“This is an excellent hotel with plenty of great features. The rooms are very modern with a minimalist design that works well, almost like staying in a pod. My 6-year-old son thought the hotel corridors were like Alice in Wonderland! He loved the free movie selection on the TV, and I appreciated that they were complimentary. The mood lighting was a nice touch, and the shower was impressive. The location is just a stone's throw from the Royal Concert Hall, Buchanan Galleries Shopping Centre, and Sauchiehall Street. I'd definitely stay here again.”

04 — Location

Getting around Glasgow

The property sits in Glasgow.

Shopping & Entertainment: Buchanan Street is a short walk away, with the Buchanan Galleries Shopping Centre and John Lewis nearby. The Royal Concert Hall is also close by, making it easy to catch a show.

Nightlife & Dining: The hotel sits among bars and pubs, and guests have praised the proximity to Fratelli Sarti for Italian dining. Sauchiehall Street offers additional restaurants and nightlife options.

60 Renfrew Street (Corner Of Hope Street), Glasgow, Glasgow, G2 3BW, United Kingdom

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
198 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is by 11:00.

Is parking available at the hotel?

There is no parking information provided in the hotel's policies.

Are pets allowed?

No, pets are not allowed at Citizenm Glasgow.

Is there a restaurant on site?

Yes, the hotel has an à la carte restaurant serving international cuisine, as well as a snack bar and bar/lounge area.

Does the hotel offer free Wi-Fi?

Yes, Wi-Fi is listed among the hotel's amenities, and reviews mention free Wi-Fi and free movies.

Nearby

Other top-rated stays in Glasgow

Want a different style or budget? Here are more highly-rated options in the area.

8.1

Alexander Thomson

Guest-rated 8.1/10 — among the top stays in Glasgow.

Glasgow

8.3

Acorn Hotel

Guest-rated 8.3/10 — among the top stays in Glasgow.

Glasgow

The bottom line

A stylish, well-located base for exploring Glasgow, with modern comforts and efficient service.

8.5Best for city breaks and travellers who value technology and convenience.

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